Make the next step
a better one.

A missed visit starts before the appointment.

A reminder confirms a time. A conversation can uncover what stands in the way: a work shift, transportation, a cost concern, or uncertainty about the visit. A useful workflow connects that answer to a next step and records the outcome for the care team.

Measure the loop, not the message.

For an assessment, establish your own baseline before comparing outcomes. Separate appointments contacted from visits recovered, referrals booked from visits completed, and claims submitted from claims paid. Keep time periods and patient populations consistent.

Our homepage labels no-show figures as projected, measured, modeled, or design-partner results. Calculator scenarios use editable assumptions and are not performance forecasts.

Choose your first workflow.

1. Choose the gap that matters most to your team: missed visits, incomplete referrals, or preventable denials.
2. Identify the signals, workflow owner, and existing EHR destination.
3. Define the action the agent can take and the exceptions a person must review.
4. Agree on a measurable outcome and compare it with your baseline.

See EnsureCare in action.

Learn how EnsureCare closes care gaps, one workflow at a time.

• 0:40No-show recovery · VideoFrom a missing ride to a kept visitEnsureCare flags a cardiology visit likely to be missed, reaches the patient in Spanish, arranges a covered ride, and updates the care team in the EHR.
• 0:40Referral closure · VideoFrom a faxed referral to a completed visitEnsureCare reads a faxed cardiology referral, matches an in-network specialist, books a time around the patient’s work shifts, and returns the consult note.
• 0:40Prior auth & denials · VideoFrom a missing note to a complete prior authEnsureCare checks payer rules before a knee MRI, asks the ordering clinician for the missing physical therapy notes, and submits a complete package.