FQHCs & CHCs
Help more patients reach care with outreach that understands everyday barriers.
Explore your settingKeep care moving.
Fewer missed appointments.
Our AI agents spot risks early, resolve barriers, and coordinate care inside your existing workflows, so your team can focus on patients.
Today's care gaps 0 of 5 closed
- No-showsAt riskVisit flagged at risk due to lack of transportation.
- ReferralsAt riskReferral unbooked for 5 days.
- Prior auth & denialsPrior authAt riskMRI needs prior auth. PT notes missing.
- Medication adherenceMedicationAt riskNew prescription never picked up.
- ReadmissionsAt riskDischarged. No follow-up booked.
Prevent no-shows.
Resolve barriers before patients miss care.
Patients get the support they need to make it to their visit. Your team gets full visibility and control.
See the full journey
EnsureCareAI agent for appointmentsSee which visits are at risk, and why.
Appointments at riskActive- Maria G.Primary care · Wed 9:00 AM–
- CarlosCardiology · Thu 10:30 AM–
- James T.Orthopedics · Thu 1:15 PM–
- Linda N.Behavioral health · Fri 9:30 AM–
- David K.Endocrinology · Fri 2:00 PM–
Illustrative patient scenario, not live patient data.
- EHR Integrated
- AI Native
- HIPAA Compliant
Integrates with your existing stack
The care continuity problem
Care is rarely refused.
It gets interrupted.
Most missed care has a reason a reminder can't fix. EnsureCare identifies the barrier and acts on it.
- 01 · ReferralThe referral was sent. Was the visit ever booked?Connect the referral
- 02 · AuthorizationCare is planned. The paperwork is still waiting.Resolve the requirement
- 03 · AppointmentA missed visit often starts with a real-life barrier.Recover the visit
- 04 · MedicationA prescription is only the beginning.Support adherence
- 05 · After dischargeHome should not mean on your own.Connect the follow-up
Use cases
Built for the programs
that keep communities healthy.
Patient outreach, follow-up, and revenue protection for rural clinics and hospitals, inside the EHR your team already uses.
Healthier communities
Prevention and ongoing care that keep patients on track between visits.
Population health management
Find care gaps across your panel and close the measures your contracts track.
Chronic disease prevention and management
Overdue screenings booked, missed refills caught, and clinical questions sent to your nurses.
Mental and behavioral health
Outreach, scheduling, and pre-visit check-in, with follow-up after missed visits.
Access to care
Care that reaches patients, however far they live from the clinic.
Care access and navigation
In-network referrals patients can reach, with rides and new times arranged.
Telehealth scheduling
Telehealth offered when the drive is long or there’s no ride, and rebooked when plans change.
Long-term care coordination
Coordination across discharge, home, and nursing facilities, with caregivers informed.
Operations and finances
Revenue and staff time protected for small rural teams.
Revenue protection
Prior auth, documentation, and coverage gaps caught before claims are denied.
Front-office capacity
Outreach, rescheduling, and prior auth paperwork handled for small teams.
Applying for rural health funding?
Talk to us about your application EnsureCare supports Rural Health Transformation Program priorities.
Care Adherence Intelligence & Recovery (CAIR) Platform
One platform.
Every handoff.
Connected modules that help close care gaps, within your existing EHR workflows.
EHR scheduleUpcoming visits
- Patient chart
- Social signals
- Live conversation
- 01Predict
Carlos’s cardiology visit is at risk. He has no ride.
- 02Prevent
EnsureCare texts him in Spanish and offers a covered ride.
- 03Protect
Ride booked. Carlos makes his visit.
Visit keptWritten back to your EHR
Care gap closed
Revenue protected
Tracks Recovered visits · No-show rateDeploy in days.
Measure impact in weeks.
Proof and trust
More visits kept.
Built on patient trust.
48%
Reduction in patient no-shows
Projected14 min
Average waitlist fill time
MeasuredOur simulations show that by automating the 48‑hour outreach window, we can recover nearly half of previously lost slots without increasing front-desk headcount.
VP of Clinical OperationsTier 1 Health System · modeled outcomes (pre-deployment)
- HIPAA compliant
- SOC 2 underway
- BAA on day one
Who uses EnsureCare
Built for healthcare
of all sizes.
Whether you are a local multi-specialty group or a community health network, EnsureCare adapts to your workflows.
- FQHCs & CHCsMore access. Fewer barriers.
- Health SystemsOne connected care journey.
- Rural CareClose the distance to care.
- Specialty CareTurn referrals into visits.
- Ambulatory Surgery CentersA clearer path to procedure day.
- Independent PracticesFewer empty slots. Fewer denials.
Independent Practices
Fill open slots, close referrals, and confirm coverage before the visit.
Explore your settingRural Care
Bring the next step closer with personalized outreach and coordinated access.
Explore your settingSpecialty Care
Turn referrals into visits, with context returned to the referring team.
Explore your settingAmbulatory Surgery Centers
Connect preparation, coverage, and scheduling before procedure day.
Explore your settingHealth Systems
Keep patient context connected across teams, departments, and facilities.
Explore your settingFinancial Impact
What is missed care costing you?
See it in your numbers.
Recover no-shows
Missed visits cost more than lost clinical time. Fill open slots before visits are lost. Adjust the sliders to see what no-shows cost you this year.
Estimated revenue opportunity per year
9 of every 50 scheduled appointments missed
- $54 staff time per missed visit
Illustrative estimate.
Operational impact
More visits kept.
More capacity recovered.
Appointment-recovery impact.
48%
Reduction in patient no-shows
Projected14 min
Average waitlist fill time
Measured4.2×
ROI in the first 12 months
Modeled30 hrs
Returned to your team each week
Design partnerWithout EnsureCare
- 17% to 28% no-show ratesTypical health system baseline for outpatient clinics.
- 4+ hours to fill cancellationsStaff manually calling down a waitlist spreadsheet.
- 20+ cold calls per dayHours lost to voicemail, leading to staff burnout.
With EnsureCare
- 48% projected no-show reductionEnsureCare predicts and reschedules at-risk visits.
- 14-minute waitlist promotionAutomatically matches empty slots to active waitlists.
- 30 hours saved per week per clinicStaff freed from manual outreach and waitlist calls.
Safety & compliance
Patient trust.
Built into every step.
HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.
- HIPAA compliant
- SOC 2 underway
- BAA on day one
- No clinical decisions
Our agents cannot diagnose symptoms or give treatment advice.
- Human-in-the-loop
Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- Actions stay accountable
Traceable workflows and auditable decisions.
- Enterprise-grade security
SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.
Deployment
Deployed in days.
Impact seen in weeks.
Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.
- No workflow changes
Staff keep working in their existing workflows within EHR.
- Zero engineering lift
Our engineers handle setup, testing, and monitoring.
- See results in weeks
From deployment to closing care gaps.
Pilot program
Join our pilot program Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.
Bring us one care gap.
Let’s close it together.
Pick an area where your team schedules care but patients struggle to receive it. Join us for a 30-minute walkthrough to see how EnsureCare can close that gap in your care setting.
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