Keep care moving.
Fewer missed appointments.

Our AI agents spot risks early, resolve barriers, and coordinate care inside your existing workflows, so your team can focus on patients.

Prevent no-shows.

Resolve barriers before patients miss care.

Patients get the support they need to make it to their visit. Your team gets full visibility and control.

See the full journey
EnsureCareAI agent for appointments

See which visits are at risk, and why.

EpicAppointments at riskActive
  • Maria G.Primary care · Wed 9:00 AM–
  • CarlosCardiology · Thu 10:30 AM–
  • James T.Orthopedics · Thu 1:15 PM–
  • Linda N.Behavioral health · Fri 9:30 AM–
  • David K.Endocrinology · Fri 2:00 PM–

Illustrative patient scenario, not live patient data.

  • EHR Integrated
  • AI Native
  • HIPAA Compliant

Integrates with your existing stack

EpicOracle HealthathenahealthMEDITECHeClinicalWorksTwilio

Care Adherence Intelligence & Recovery (CAIR) Platform

One platform.
Every handoff.

Connected modules that help close care gaps, within your existing EHR workflows.

EHR scheduleUpcoming visits

  • Patient chart
  • Social signals
  • Live conversation
  1. 01
    Predict

    Carlos’s cardiology visit is at risk. He has no ride.

  2. 02
    Prevent

    EnsureCare texts him in Spanish and offers a covered ride.

  3. 03
    Protect

    Ride booked. Carlos makes his visit.

Visit keptWritten back to your EHR

Care gap closed

Revenue protected

Tracks Recovered visits · No-show rate
Explore no-shows

Deploy in days.
Measure impact in weeks.

Proof and trust

More visits kept.
Built on patient trust.

48%

Reduction in patient no-shows

Projected
14 min

Average waitlist fill time

Measured
Our simulations show that by automating the 48‑hour outreach window, we can recover nearly half of previously lost slots without increasing front-desk headcount.
VP of Clinical OperationsTier 1 Health System · modeled outcomes (pre-deployment)
  • HIPAA compliant
  • SOC 2 underway
  • BAA on day one

Financial Impact

What is missed care costing you?
See it in your numbers.

Recover no-shows

Missed visits cost more than lost clinical time. Fill open slots before visits are lost. Adjust the sliders to see what no-shows cost you this year.

Estimated revenue opportunity per year$1.78M

9 of every 50 scheduled appointments missed

  • $54 staff time per missed visit

Illustrative estimate.

Operational impact

More visits kept.
More capacity recovered.

Appointment-recovery impact.

48%

Reduction in patient no-shows

Projected
14 min

Average waitlist fill time

Measured
4.2×

ROI in the first 12 months

Modeled
30 hrs

Returned to your team each week

Design partner

Without EnsureCare

  • 17% to 28% no-show ratesTypical health system baseline for outpatient clinics.
  • 4+ hours to fill cancellationsStaff manually calling down a waitlist spreadsheet.
  • 20+ cold calls per dayHours lost to voicemail, leading to staff burnout.

With EnsureCare

  • 48% projected no-show reductionEnsureCare predicts and reschedules at-risk visits.
  • 14-minute waitlist promotionAutomatically matches empty slots to active waitlists.
  • 30 hours saved per week per clinicStaff freed from manual outreach and waitlist calls.

Safety & compliance

Patient trust.
Built into every step.

HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.

  • HIPAA compliant
  • SOC 2 underway
  • BAA on day one
  • No clinical decisions

    Our agents cannot diagnose symptoms or give treatment advice.

  • Human-in-the-loop

    Edge cases, clinical questions, or patient frustrations are instantly routed to your team.

  • Actions stay accountable

    Traceable workflows and auditable decisions.

  • Enterprise-grade security

    SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.

Deployment

Deployed in days.
Impact seen in weeks.

Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.

  1. No workflow changes

    Staff keep working in their existing workflows within EHR.

  2. Zero engineering lift

    Our engineers handle setup, testing, and monitoring.

  3. See results in weeks

    From deployment to closing care gaps.

Pilot program

Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.

Join our pilot program

Bring us one care gap.
Let’s close it together.

Pick an area where your team schedules care but patients struggle to receive it. Join us for a 30-minute walkthrough to see how EnsureCare can close that gap in your care setting.

Buy through your cloud marketplace

  • Available in AWS Marketplace