Care Adherence Intelligence
& Recovery (CAIR) Platform
CAIR powers every EnsureCare module by detecting at-risk care, resolving barriers, and recording outcomes directly in your EHR. Maintain full visibility and control over your audit trails, actions, and revenue.
Text messageVoice/SMS outreach
- Risk flagged: no ride on fileRisk signals
- Hola Carlos, le recordamos su cita de cardiología el jueves a las 9:00 AM.Hi Carlos, a reminder of your cardiology visit Thursday at 9:00 AM.Patient reminders
- Benefits checked: ride coveredEligibility check
- Su seguro cubre el transporte. ¿Le reservo un viaje para las 8:15?Your plan covers a ride. Book one for 8:15?Multi-lingual support
- Sí, por favor.Yes, please.
- Ride booked · 8:15 AM pickupBarrier resolved
- Visit kept · written back to the EHREHR write-back
Visit revenue protected
How CAIR works
Predict. Prevent. Protect.
Until the gap closes.
Every module reads the same patient signals, runs the same loop, and writes the outcome back to your EHR. Pick a module to watch it run.
EHR scheduleUpcoming visits
- Patient chart
- Social signals
- Live conversation
- 01Predict
Carlos’s cardiology visit is at risk. He has no ride.
- 02Prevent
EnsureCare texts him in Spanish and offers a covered ride.
- 03Protect
Ride booked. Carlos makes his visit.
Visit keptWritten back to your EHR
Care gap closed
Revenue protected
Tracks Recovered visits · No-show rateThe CAIR runtime
Self-running.
Self-improving.
Every EnsureCare agent runs on the CAIR runtime. It watches each workflow, retries failed steps, and learns from every outcome, so your team is not monitoring integrations or redoing work.
01 / 03
Self-monitoring
Every agent and integration is watched continuously, so failures are caught as they happen, with a decision trail ready for audit.
02 / 03
Self-healing
When monitoring catches a failed integration call or workflow step, CAIR retries or reroutes it without waiting on a person.
03 / 03
Self-learning
Our AI agents keep getting better over time. They learn from responses, staff actions, environment and policies around them, so each next decision serves patients and your care team better.
Platform architecture
Specialized AI agents.
One shared runtime.
Each agent owns one care gap, such as appointments, referrals, prior auth and denials, medication adherence, and readmissions. They share the same runtime - continuously learning and self-improving, securely integrated with your EHR system of record, with transparency built in.
- ExperienceWhere patients and staff interact
- Text
- Voice
- Web
- EHR workflows
CAIR Platform
- AI AgentsOne agent per care gap
- Cary · appointments
- Rafa · referrals
- Danny · prior auth & denials
- Medy · medication
- Redy · discharge
- CAIR runtimeShared by every agent
- Self-monitoring
- Self-healing
- Self-learning
- Audit trail
- Liveboard
- Security
- SMART on FHIRYour EHRThe system of record
Interoperability
EHR integrations.
Connected both ways.
Connect EnsureCare to your existing EHRs using standards-based, bidirectional connectivity to ensure continuous clinical and scheduling data flow through secure, interoperable data exchange.
CAIR platformEpic: Connect with Epic to synchronize scheduling, patient, and appointment data across care access workflows with no staff training required.
Don’t see your EHR? We have options.
See how we integrateModules
Start with one gap.
Add the next.
Pick a module to see the problems it solves. Some problems need more than one module.
Module
Problem it solvesModules involved
Care access & continuity
Revenue cycle
Data integrity & intake
Care access & continuity
- Refilling same-day cancellationsNo-show recovery
- Helping patients get to visits they are likely to missNo-show recovery
- Closing the loop on specialist referralsReferral closure
- Keeping patients on a newly prescribed therapyMedication adherence
- Following up in the days after dischargeReadmission reductionMedication adherence
Revenue cycle
- Catching authorization gaps before the billPrior auth & denials
- Finding documentation gaps that lead to denialsPrior auth & denials
- Reconciling coverage before billingEligibility reconciliation
- Protecting high-value appointment slotsNo-show recoveryPrior auth & denials
Data integrity & intake
- Routing orders to the right patient across EHRsPatient identity resolution
- Finding registration data that does not match the payerEligibility reconciliation
3 problems draw on No-show recovery.
Operational impact
More visits kept.
More capacity recovered.
Appointment-recovery impact.
Reduction in patient no-shows
ProjectedAverage waitlist fill time
MeasuredROI in the first 12 months
ModeledReturned to your team each week
Design partnerOur simulations show that by automating the 48‑hour outreach window, we can recover nearly half of previously lost slots without increasing front-desk headcount.
Built with clinicians, advisors & engineers from
Safety & compliance
Patient trust.
Built into every step.
HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.
- HIPAA compliant
- SOC 2 underway
- BAA on day one
- No clinical decisions
Our agents cannot diagnose symptoms or give treatment advice.
- Human-in-the-loop
Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- Actions stay accountable
Traceable workflows and auditable decisions.
- Enterprise-grade security
SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.
Deployment
Deployed in days.
Impact seen in weeks.
Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.
- No workflow changes
Staff keep working in their existing workflows within EHR.
- Zero engineering lift
Our engineers handle setup, testing, and monitoring.
- See results in weeks
From deployment to closing care gaps.
- 01Prioritize
Agree on the care gap worth closing first.
- 02Scan
Read your historical data to size the opportunity.
- 03Replay
Run EnsureCare against past cases, with no live risk.
- 04Evaluate
Review the projected ROI baseline together.
- 05Pilot
Go live on a defined group of patients with your oversight.
- 06Expand
Add modules once the value is proven.
Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.
Bring us one care gap.
Let’s close it together.
Pick an area where your team schedules care but patients struggle to receive it. Join us for a 30-minute walkthrough to see how EnsureCare can close that gap in your care setting.
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