How can we help?
Send us a general, partnership, support, or security inquiry. For a sales walkthrough, use the dedicated demo booking page.
- Zero custom engineering required
- HIPAA compliant and BAA ready
- A reply within one business day
Send an inquiry
Tell us about yourself and your organization. We’ll get back to you within a business day.
FAQ
Frequently asked
questions.
Have other questions? Contact our team for detailed deployment documentation or security sheets.
How does EnsureCare connect to our EHR?
Our platform connects using standard HL7 FHIR APIs via SMART-on-FHIR or secure integrations compatible with EHRs such as Epic, Oracle Health, MEDITECH, athenahealth and other systems.
Does EnsureCare replace our front-desk scheduling staff?
No. EnsureCare acts as a digital teammate that handles high-volume, repetitive outreach (reminders, reschedules, waitlist promotions) so your front-desk teams can focus on in-person patient care and clinical support.
Is CAIR HIPAA-compliant?
Absolutely. We sign Business Associate Agreements (BAAs), segment and encrypt Protected Health Information (PHI) at rest and in transit, and enforce least-privilege role scopes.
How long does implementation take?
EnsureCare is deployed in days, and the impact can be seen in weeks. EnsureCare team coordinates with your IT & Compliance teams to connect to your existing infrastructure, requiring zero engineering lift from your practice.
What outcomes can we expect?
Our simulations show that automating the 48-hour outreach window can recover nearly half of previously lost appointment slots without adding front-desk headcount. In your demo, we model the impact on your own patient volume and care gaps.