Care access & continuity
Every prescription written
to medication taken.
EnsureCare spots prescriptions that were never picked up and refills that lapse, reaches the patient to learn what is in the way, and brings in a pharmacist or nurse when the answer needs one.
Text message
EnsureCareHi Maria, your new inhaler is ready at your pharmacy. Is anything making it hard to pick up?- It cost a lot more than I expected, so I left it.
- Reason: cost · pharmacist notified
- EnsureCareThanks for telling me. A pharmacist will call you today about lower-cost options.
- Pharmacist follow-up booked · care team updated
- ~50%
average adherence to specialty medications, falling as low as 16%.
The Oncologist
Where it stalls
Most prescriptions are filled.
Not all are taken.
Therapy can stop at many points between the prescription and the last refill, including these three.
01
Never picked up
The prescription reaches the pharmacy, and the patient leaves without it.
Therapy not started02
Reason never heard
A reminder cannot hear that a copay doubled or side effects are hard.
Barrier unknown03
Refills lapse
Refills stop between visits, and no one sees it until the next appointment.
Gap in therapy
How it works
From refill gap
to resolved.
New prescriptions go unfilled and refills lapse because of cost, side effects, and access. A refill reminder does not change any of them.
What makes it different
Built to finish
the work.
A conversation, not a nudge
A reminder cannot hear that a copay doubled or side effects are hard. A two-way conversation can.
Clinicians stay in charge
Anything clinical goes to a pharmacist or nurse, with the context already gathered.
Lives in the chart
Signals come from and return to the EHR, where your team already works.
Measured from day one
Results you can
see and report.
Every action is logged, so impact is measured against your own baseline.
- First fills completed
- Refill gaps closed
- Days on therapy
- Escalations to clinicians
Integrates with your existing stack
Bring us your refill gaps.
Let’s get therapy started.
Show us where prescriptions go unfilled or refills lapse. In a 30-minute walkthrough, we will show how EnsureCare finds the reason and brings in your clinicians.