FQHCs & CHCs
Clear the barriers
to the visit.
Community health centers run full schedules on thin staffing. EnsureCare works the barriers behind missed care, like transportation, language, and coverage, so more patients reach the visit they need.
01 / 04 · The challenge
Your patients face barriers a reminder can’t fix.
- No-shows concentrated in high-need patients
- Rides, cost, and language block visits
- Specialty referrals that never get booked
- Medicaid churn that ends in denials
02 / 04 · The research
The barriers show up in the research.
Published figures on missed visits, specialty access, and coverage.
- 45%no-show rates at some health centers, against a ~7% norm across medical practices.MGMA Stat; peer-reviewed FQHC studies
- 73%of health centers struggle to get timely specialty appointments for patients.Commonwealth Fund, 2024
- 69%of Medicaid unwinding disenrollments were procedural, not ineligibility.KFF
03 / 04 · How EnsureCare helps
Where EnsureCare closes the gap.
Start with one module, then add the next.
04 / 04 · Why EnsureCare
Fits how your team works.
- Fits the staff you have
EnsureCare works inside your existing workflows. No new queue to manage.
- Outreach patients answer
Two-way text and voice in the language each patient prefers, with your team in the loop.
- Impact you can report
Recovered visits and corrected records are logged, so your board and funders can see results.
Integrates with your existing stack
Safety & compliance
Patient trust.
Built into every step.
HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.
- HIPAA compliant
- SOC 2 underway
- BAA on day one
- No clinical decisions
Our agents cannot diagnose symptoms or give treatment advice.
- Human-in-the-loop
Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- Actions stay accountable
Traceable workflows and auditable decisions.
- Enterprise-grade security
SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.
Deployment
Deployed in days.
Impact seen in 2 weeks.
Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.
- No workflow changes
Staff keep working in their existing workflows within EHR.
- Zero engineering lift
Our engineers handle setup, testing, and monitoring.
- See results in weeks
From deployment to closing care gaps.
Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.
Bring us your barriers.
Let’s get patients to care.
Show us where your patients miss visits, referrals, or coverage. In a 30-minute walkthrough, we will map how EnsureCare works those barriers with the staff you have.
EnsureCare