Independent Practices
More patient time.
Less admin strain.
An independent practice runs on a close team that knows its patients. EnsureCare takes on the follow-up around each visit: rescheduling missed appointments, seeing referrals through, and confirming coverage and authorization ahead of time, so fewer slots go empty, fewer claims come back denied, and your team’s time goes to patients.
01 / 04 · The challenge
An empty slot can’t be refilled later. A denied claim means rework.
- Patients who miss visits without calling
- Late cancellations that leave slots empty
- Referrals sent out with no word back
- Coverage changes found at billing
02 / 04 · The research
The gaps show up in the research.
Published figures on no-shows, referrals, and coverage.
- Up to 32%of appointments end in a no-show or same-day cancellation.Lin et al., J Appl Stat, 2020
- 35%of referrals end in a documented, completed visit.Patel et al., JGIM 2018
- 69%of Medicaid unwinding disenrollments were procedural, not ineligibility.KFF Unwinding Tracker, 2024
03 / 04 · How EnsureCare helps
Where EnsureCare closes the gap.
Start with one module, then add the next.
04 / 04 · Why EnsureCare
Fits how your team works.
- Your team keeps the judgment calls
Routine outreach and follow-up run on their own. Your people handle what needs a person.
- Nothing new to host
Runs on your existing EHR. Our engineers handle setup and monitoring.
- Outreach patients answer
Two-way text and voice in the language each patient prefers, with your team in the loop.
Integrates with your existing stack
Safety & compliance
Patient trust.
Built into every step.
HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.
- HIPAA compliant
- SOC 2 underway
- BAA on day one
- No clinical decisions
Our agents cannot diagnose symptoms or give treatment advice.
- Human-in-the-loop
Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- Actions stay accountable
Traceable workflows and auditable decisions.
- Enterprise-grade security
SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.
Deployment
Deployed in days.
Impact seen in weeks.
Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.
- No workflow changes
Staff keep working in their existing workflows within EHR.
- Zero engineering lift
Our engineers handle setup, testing, and monitoring.
- See results in weeks
From deployment to closing care gaps.
Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.
Bring us your schedule.
Let’s keep it full.
Show us where visits go empty, referrals go quiet, and coverage breaks. In a 30-minute walkthrough, we will map how EnsureCare resolves each one.
EnsureCareBuy through your cloud marketplace
