Specialty Care

From referral received
to patient in the chair.

Specialty schedules depend on referrals you do not control and authorizations you cannot skip. EnsureCare connects referral context, authorization, and scheduling in one path.

A specialist reviewing a treatment plan with a patient
  • 01 / 04 · The challenge

    High-value slots. Little room for a miss.

    • Referrals that arrive unbooked
    • Prior authorization on every case
    • Costly slots lost to late cancellations
    • Patients falling off complex therapy
  • 02 / 04 · The research

    The leaks show up in the research.

    Published figures on referrals, prior authorization, and adherence.

    • 35%of referrals end in a documented, completed visit.Patel et al., JGIM 2018
    • 95%of physicians say prior authorization delays care.AMA Prior Authorization Survey, 2025
    • ~50%average adherence to specialty medications.The Oncologist
  • 04 / 04 · Why EnsureCare

    Fits how your team works.

    • Referring providers hear back

      Notes return to the referring team, which keeps referrals coming.

    • Built around your schedule

      Outreach prioritizes the slots with the most clinical and financial impact.

    • Ready before the visit

      Authorization, prep, and paperwork are confirmed while there is still time to act.

Integrates with your existing stack

EpicOracle HealthathenahealthMEDITECHeClinicalWorksTwilio

Safety & compliance

Patient trust.
Built into every step.

HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.

  • HIPAA compliant
  • SOC 2 underway
  • BAA on day one
  • No clinical decisions

    Our agents cannot diagnose symptoms or give treatment advice.

  • Human-in-the-loop

    Edge cases, clinical questions, or patient frustrations are instantly routed to your team.

  • Actions stay accountable

    Traceable workflows and auditable decisions.

  • Enterprise-grade security

    SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.

Deployment

Deployed in days.
Impact seen in 2 weeks.

Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.

  1. No workflow changes

    Staff keep working in their existing workflows within EHR.

  2. Zero engineering lift

    Our engineers handle setup, testing, and monitoring.

  3. See results in weeks

    From deployment to closing care gaps.

Pilot program

Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.

Join our pilot program

Bring us your referral queue.
Let’s turn it into visits.

Show us where incoming referrals and authorizations stall. In a 30-minute walkthrough, we will map how EnsureCare moves them to a completed visit.