Source: https://ensurecare.ai/investors

> EnsureCare builds AI agents that close care gaps inside the EHR. Read our thesis, product, and team, and request the investor deck.

Investors

# Ensuring care continuity. Protecting revenue.

EnsureCare builds AI agents that find care at risk of being missed, resolve the barrier with the patient, and record every step in the EHR.

[Request the investor deck](https://docsend.com/v/m5gty/ensurecare)

The problem

## Scheduled care doesn’t always happen.

- **Up to 32%** of appointments end in a no-show or same-day cancellation, across specialties. Lin et al., J Appl Stat, 2020
- **46%** of referrals had no recorded completed visit, across 247,187 referrals at 39 clinics. Erfani et al., JAMA Netw Open, 2025
- **95%** of physicians say prior authorization delays care. AMA Prior Authorization Survey, 2025

Our mission

## No patient should miss essential care, and no health system should lose revenue, because risk went unseen or action came too late.

1. 01. **See every gap** Reveal the patient, operational, and financial risks that lead to a missed visit.
2. 02. **Predict risk early** Identify the patients, barriers, and moments most likely to keep a patient from their care.
3. 03. **Prevent missed care** Act before an appointment is missed, a referral stalls, or a medication lapses.
4. 04. **Protect revenue** Keep scheduled visits, referrals, and claims from turning into lost revenue.

Product

## One platform. Every handoff.

AI agents on the CAIR platform work each case inside the EHR, from the first signal to the outcome. Pick a workflow below, or let it play.

From a missing ride to a kept visit

Prevent no-shows.

## Resolve barriers before patients miss care.

Patients get the support they need to make it to their visit. Your team gets full visibility and control.

[See the full journey](https://ensurecare.ai/modules/no-show-recovery)

**EnsureCare** AI agent for appointments

### See which visits are at risk, and why.

Epic Appointments at risk *Active*

- **Maria G.** Primary care · Wed 9:00 AM**–**
- **Carlos** Cardiology · Thu 10:30 AM**–**
- **James T.** Orthopedics · Thu 1:15 PM**–**
- **Linda N.** Behavioral health · Fri 9:30 AM**–**
- **David K.** Endocrinology · Fri 2:00 PM**–**

Illustrative patient scenario, not live patient data.

[Explore the platform](https://ensurecare.ai/platform)

Thesis

## Healthcare runs on transactions. Patients need continuity.

Appointments get scheduled, referrals get sent, and prescriptions get written, but the systems that record them don’t check whether the patient gets the care. EnsureCare adds that layer: agents that see what stands between a patient and their care, act on it, and hand people the judgment calls.

1. 01. **Inside the EHR** The agents work in the EHR care teams already use, so there is no new application to adopt.
2. 02. **One journey, not five tools** A patient’s referral, authorization, visit, and follow-up are worked as one path across modules.
3. 03. **Continuously learning & self-improving** Each deployment shows which actions closed which gaps, and that shapes how the agents choose the next step.

Business model

## Priced on the work we handle.

Priced per unit of work, such as an appointment, a referral ordered, or a claim.

- Standard volume. **Per-unit pricing** An accessible entry point for smaller organizations.
- Enterprise volume. **A discounted per-unit rate** The rate falls as volume grows, so price scales with use.

Who we serve

- [**FQHCs & CHCs**More access. Fewer barriers.](https://ensurecare.ai/customers/fqhcs-chcs)
- [**Health Systems**One connected care journey.](https://ensurecare.ai/customers/health-systems)
- [**Rural Care**Close the distance to care.](https://ensurecare.ai/customers/rural-care)
- [**Specialty Care**Turn referrals into visits.](https://ensurecare.ai/customers/specialty-care)
- [**Ambulatory Surgery Centers**A clearer path to procedure day.](https://ensurecare.ai/customers/ambulatory-surgery-centers)
- [**Independent Practices**Fewer empty slots. Fewer denials.](https://ensurecare.ai/customers/independent-practices)

Team

## Built by healthcare operators.

- Suman Mishra. **Suman Mishra** CEO, Founder. Former Kaiser Permanente, Visa. 20+ years in healthcare technology and provider operations.
- Rajesh Thallam. **Rajesh Thallam** CTO, Co-founder. Former Google, AWS, Kaiser Permanente, JP Morgan. 20+ years in AI-native product development and data platforms.

Built with clinicians, advisors & engineers from

- Kaiser Permanente
- Stanford Medicine
- Tufts Medicine
- Google
- Amazon Web Services

## Request the investor deck.

The deck covers our plan, market, and financials.

EnsureCare

[Request the deck](https://docsend.com/v/m5gty/ensurecare)

[Other questions? Contact us](https://ensurecare.ai/contact)