Source: https://ensurecare.ai

> Connect appointments, referrals, authorizations, medication adherence, and post-discharge follow-up with EnsureCare’s EHR-connected AI agents.

# Keep care moving. Fewer missed appointments.

Our AI agents spot risks early, resolve barriers, and coordinate care inside your existing workflows, so your team can focus on patients.

Prevent no-shows.

## Resolve barriers before patients miss care.

Patients get the support they need to make it to their visit. Your team gets full visibility and control.

[See the full journey](https://ensurecare.ai/modules/no-show-recovery)

**EnsureCare** AI agent for appointments

### See which visits are at risk, and why.

Epic Appointments at risk *Active*

- **Maria G.** Primary care · Wed 9:00 AM**–**
- **Carlos** Cardiology · Thu 10:30 AM**–**
- **James T.** Orthopedics · Thu 1:15 PM**–**
- **Linda N.** Behavioral health · Fri 9:30 AM**–**
- **David K.** Endocrinology · Fri 2:00 PM**–**

Illustrative patient scenario, not live patient data.

[Book a demo](https://ensurecare.ai/book-demo) [See how it works](https://ensurecare.ai/platform)

- EHR Integrated
- AI Native
- HIPAA Compliant

Integrates with your existing stack

Epic Oracle Health athenahealth MEDITECH eClinicalWorks Twilio

The care continuity problem

## Care is rarely refused. It gets interrupted.

Most missed care has a reason a reminder can't fix. EnsureCare identifies the barrier and acts on it.

1. [01 · Referral **The referral was sent. Was the visit ever booked?** Connect the referral](https://ensurecare.ai/modules/referral-closure)
2. [02 · Authorization **Care is planned. The paperwork is still waiting.** Resolve the requirement](https://ensurecare.ai/modules/denials-prevention)
3. [03 · Appointment **A missed visit often starts with a real-life barrier.** Recover the visit](https://ensurecare.ai/modules/no-show-recovery)
4. [04 · Medication **A prescription is only the beginning.** Support adherence](https://ensurecare.ai/modules/medication-adherence)
5. [05 · After discharge **Home should not mean on your own.** Connect the follow-up](https://ensurecare.ai/modules/readmission-reduction)

Care Adherence Intelligence & Recovery (CAIR) Platform

## One platform. Every handoff.

Connected modules that help close care gaps, within your existing EHR workflows.

**EHR schedule** Upcoming visits

- **Patient chart**
- **Social signals**
- **Live conversation**

1. 01. **Predict** Carlos’s cardiology visit is at risk. He has no ride.
2. 02. **Prevent** EnsureCare texts him in Spanish and offers a covered ride.
3. 03. **Protect** Ride booked. Carlos makes his visit.

**Visit kept** Written back to your EHR

Care gap closed

Revenue protected

Tracks Recovered visits · No-show rate

[Explore no-shows](https://ensurecare.ai/modules/no-show-recovery)

Who uses EnsureCare

## Built for healthcare of all sizes.

Whether you are a local multi-specialty group or a community health network, EnsureCare adapts to your workflows.

[FQHCs & CHCs Help more patients reach care with outreach that understands everyday barriers. Explore your setting](https://ensurecare.ai/customers/fqhcs-chcs)

[Independent Practices Fill open slots, close referrals, and confirm coverage before the visit. Explore your setting](https://ensurecare.ai/customers/independent-practices)

[Rural Care Bring the next step closer with personalized outreach and coordinated access. Explore your setting](https://ensurecare.ai/customers/rural-care)

[Specialty Care Turn referrals into visits, with context returned to the referring team. Explore your setting](https://ensurecare.ai/customers/specialty-care)

[Ambulatory Surgery Centers Connect preparation, coverage, and scheduling before procedure day. Explore your setting](https://ensurecare.ai/customers/ambulatory-surgery-centers)

[Health Systems Keep patient context connected across teams, departments, and facilities. Explore your setting](https://ensurecare.ai/customers/health-systems)

Financial Impact

## What is missed care costing you? See it in your numbers.

### Recover no-shows

Missed visits cost more than lost clinical time. Fill open slots before visits are lost. Adjust the sliders to see what no-shows cost you this year.

Appointments per day**150**

No-show rate**18%**

Average revenue per visit**$200**

[Open the full ROI calculator](https://ensurecare.ai/roi?useCase=appointments) [Book a demo](https://ensurecare.ai/book-demo)

Estimated revenue opportunity per year

$1.78M

**9 of every 50** scheduled appointments missed

- $54 staff time per missed visit

Illustrative estimate.

Operational impact

## More visits kept. More capacity recovered.

Appointment-recovery impact.

**48%**

Reduction in patient no-shows

Projected

**14 min**

Average waitlist fill time

Measured

**4.2×**

ROI in the first 12 months

Modeled

**30 hrs**

Returned to your team each week

Design partner

### Without EnsureCare

- **17% to 28% no-show rates** Typical health system baseline for outpatient clinics.
- **4+ hours to fill cancellations** Staff manually calling down a waitlist spreadsheet.
- **20+ cold calls per day** Hours lost to voicemail, leading to staff burnout.

### With EnsureCare

- **48% projected no-show reduction** EnsureCare predicts and reschedules at-risk visits.
- **14-minute waitlist promotion** Automatically matches empty slots to active waitlists.
- **30 hours saved per week per clinic** Staff freed from manual outreach and waitlist calls.

[Book a demo](https://ensurecare.ai/book-demo) [Run your ROI numbers](https://ensurecare.ai/roi)

Safety & compliance

## Patient trust. Built into every step.

HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.

- HIPAA compliant
- SOC 2 underway
- BAA on day one

- **No clinical decisions** Our agents cannot diagnose symptoms or give treatment advice.
- **Human-in-the-loop** Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- **Actions stay accountable** Traceable workflows and auditable decisions.
- **Enterprise-grade security** SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.

[Book a demo](https://ensurecare.ai/book-demo) [Explore the platform](https://ensurecare.ai/platform#integrations)

Deployment

## Deployed in days. Impact seen in weeks.

Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.

1. **No workflow changes** Staff keep working in their existing workflows within EHR.
2. **Zero engineering lift** Our engineers handle setup, testing, and monitoring.
3. **See results in weeks** From deployment to closing care gaps.

**Pilot program**

Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.

[Join our pilot program](https://ensurecare.ai/contact)

## Bring us one care gap. Let’s close it together.

Pick an area where your team schedules care but patients struggle to receive it. Join us for a 30-minute walkthrough to see how EnsureCare can close that gap in your care setting.

EnsureCare

[Book a demo](https://ensurecare.ai/book-demo)

[Run your ROI numbers](https://ensurecare.ai/roi)

Buy through your cloud marketplace

- [Available in AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-y62fqi76k4iee)
