Source: https://ensurecare.ai/customers/specialty-care

> EnsureCare connects referral context, prior authorization, and scheduling in one path for specialty practices.

Specialty Care

# From referral received to patient in the chair.

Specialty schedules depend on referrals you do not control and authorizations you cannot skip. EnsureCare connects referral context, authorization, and scheduling in one path.

[Book a demo](https://ensurecare.ai/book-demo) [Run your ROI numbers](https://ensurecare.ai/roi)

A specialist reviewing a treatment plan with a patient

- 01 / 04 · The challenge. **High-value slots. Little room for a miss.**   - Referrals that arrive unbooked   - Prior authorization on every case   - Costly slots lost to late cancellations   - Patients falling off complex therapy
- 02 / 04 · The research. **The leaks show up in the research.** Published figures on referrals, prior authorization, and adherence.   - **35%**of referrals end in a documented, completed visit. Patel et al., JGIM 2018   - **95%**of physicians say prior authorization delays care. AMA Prior Authorization Survey, 2025   - **~50%**average adherence to specialty medications. The Oncologist
- 03 / 04 · How EnsureCare helps. **Where EnsureCare closes the gap.** Start with one module, then add the next.   - [**Convert incoming referrals** Referral closure](https://ensurecare.ai/modules/referral-closure)   - [**Clear authorizations early** Prior auth & denials](https://ensurecare.ai/modules/denials-prevention)   - [**Protect high-value slots** No-show recovery](https://ensurecare.ai/modules/no-show-recovery)   - [**Keep therapy on track** Medication adherence](https://ensurecare.ai/modules/medication-adherence)
- 04 / 04 · Why EnsureCare. **Fits how your team works.**   - **Referring providers hear back** Notes return to the referring team, which keeps referrals coming.   - **Built around your schedule** Outreach prioritizes the slots with the most clinical and financial impact.   - **Ready before the visit** Authorization, prep, and paperwork are confirmed while there is still time to act.

Integrates with your existing stack

Epic Oracle Health athenahealth MEDITECH eClinicalWorks Twilio

Safety & compliance

## Patient trust. Built into every step.

HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.

- HIPAA compliant
- SOC 2 underway
- BAA on day one

- **No clinical decisions** Our agents cannot diagnose symptoms or give treatment advice.
- **Human-in-the-loop** Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- **Actions stay accountable** Traceable workflows and auditable decisions.
- **Enterprise-grade security** SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.

[Book a demo](https://ensurecare.ai/book-demo) [Explore the platform](https://ensurecare.ai/platform#integrations)

Deployment

## Deployed in days. Impact seen in 2 weeks.

Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.

1. **No workflow changes** Staff keep working in their existing workflows within EHR.
2. **Zero engineering lift** Our engineers handle setup, testing, and monitoring.
3. **See results in weeks** From deployment to closing care gaps.

**Pilot program**

Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.

[Join our pilot program](https://ensurecare.ai/contact)

## Bring us your referral queue. Let’s turn it into visits.

Show us where incoming referrals and authorizations stall. In a 30-minute walkthrough, we will map how EnsureCare moves them to a completed visit.

EnsureCare

[Book a demo](https://ensurecare.ai/book-demo)

[Run your ROI numbers](https://ensurecare.ai/roi)