Source: https://ensurecare.ai/customers/fqhcs-chcs

> EnsureCare helps FQHCs and CHCs work the barriers behind missed care, like transportation, language, and coverage, so more patients reach their visit.

FQHCs & CHCs

# Clear the barriers to the visit.

Community health centers run full schedules on thin staffing. EnsureCare works the barriers behind missed care, like transportation, language, and coverage, so more patients reach the visit they need.

[Book a demo](https://ensurecare.ai/book-demo) [Run your ROI numbers](https://ensurecare.ai/roi)

Patients and families waiting at a community health center

- 01 / 04 · The challenge. **Your patients face barriers a reminder can’t fix.**   - No-shows concentrated in high-need patients   - Rides, cost, and language block visits   - Specialty referrals that never get booked   - Medicaid churn that ends in denials
- 02 / 04 · The research. **The barriers show up in the research.** Published figures on missed visits, specialty access, and coverage.   - **45%**no-show rates at some health centers, against a ~7% norm across medical practices. MGMA Stat; peer-reviewed FQHC studies   - **73%**of health centers struggle to get timely specialty appointments for patients. Commonwealth Fund, 2024   - **69%**of Medicaid unwinding disenrollments were procedural, not ineligibility. KFF
- 03 / 04 · How EnsureCare helps. **Where EnsureCare closes the gap.** Start with one module, then add the next.   - [**Recover missed visits** No-show recovery](https://ensurecare.ai/modules/no-show-recovery)   - [**Close the referral loop** Referral closure](https://ensurecare.ai/modules/referral-closure)   - [**Stay ahead of coverage churn** Eligibility reconciliation](https://ensurecare.ai/modules/eligibility-reconciliation)   - [**Support chronic care** Medication adherence](https://ensurecare.ai/modules/medication-adherence)
- 04 / 04 · Why EnsureCare. **Fits how your team works.**   - **Fits the staff you have** EnsureCare works inside your existing workflows. No new queue to manage.   - **Outreach patients answer** Two-way text and voice in the language each patient prefers, with your team in the loop.   - **Impact you can report** Recovered visits and corrected records are logged, so your board and funders can see results.

Integrates with your existing stack

Epic Oracle Health athenahealth MEDITECH eClinicalWorks Twilio

Safety & compliance

## Patient trust. Built into every step.

HIPAA compliant, with SOC 2 certification underway.
Every action is logged, auditable, and reversible.

- HIPAA compliant
- SOC 2 underway
- BAA on day one

- **No clinical decisions** Our agents cannot diagnose symptoms or give treatment advice.
- **Human-in-the-loop** Edge cases, clinical questions, or patient frustrations are instantly routed to your team.
- **Actions stay accountable** Traceable workflows and auditable decisions.
- **Enterprise-grade security** SMART on FHIR OAuth2 connects your EHR. Scoped tokens and ephemeral credentials ensure zero permanent PHI storage on our end.

[Book a demo](https://ensurecare.ai/book-demo) [Explore the platform](https://ensurecare.ai/platform#integrations)

Deployment

## Deployed in days. Impact seen in 2 weeks.

Our engineers set up secure connectivity with your IT and compliance teams. Your staff needs no new tools to learn or additional training.

1. **No workflow changes** Staff keep working in their existing workflows within EHR.
2. **Zero engineering lift** Our engineers handle setup, testing, and monitoring.
3. **See results in weeks** From deployment to closing care gaps.

**Pilot program**

Our pilot engagements are designed to show impact in weeks on your live data.
Now onboarding clinical design partners.

[Join our pilot program](https://ensurecare.ai/contact)

## Bring us your barriers. Let’s get patients to care.

Show us where your patients miss visits, referrals, or coverage. In a 30-minute walkthrough, we will map how EnsureCare works those barriers with the staff you have.

EnsureCare

[Book a demo](https://ensurecare.ai/book-demo)

[Run your ROI numbers](https://ensurecare.ai/roi)