Source: https://ensurecare.ai/about

> Meet the team behind EnsureCare. We build AI agents that close care gaps in the EHR, from missed visits and stalled referrals to lapsed medications.

# Built by healthcare operators. Powered by AI.

We are building an agentic AI-powered platform to remove operational friction, improve care adherence, and elevate the healthcare experience for everyone.

[Book a demo](https://ensurecare.ai/book-demo) [Contact us](https://ensurecare.ai/contact)

Leadership

## Founders

- Suman Mishra. **Suman Mishra** CEO, Founder. Former Kaiser Permanente, Visa. 20+ years in healthcare technology and provider operations.
- Rajesh Thallam. **Rajesh Thallam** CTO, Co-founder. Former Google, AWS, Kaiser Permanente, JP Morgan. 20+ years in AI-native product development and data platforms.

Our mission

## No patient should miss essential care, and no health system should lose revenue, because risk went unseen or action came too late.

1. 01. **See every gap** Reveal the patient, operational, and financial risks that lead to a missed visit.
2. 02. **Predict risk early** Identify the patients, barriers, and moments most likely to keep a patient from their care.
3. 03. **Prevent missed care** Act before an appointment is missed, a referral stalls, or a medication lapses.
4. 04. **Protect revenue** Keep scheduled visits, referrals, and claims from turning into lost revenue.

Our origin

## Why we built EnsureCare.

EnsureCare was founded by a team with firsthand experience across health system operations, clinical workflows, and enterprise AI. We’ve seen the exact toll that missed care takes on patients, providers, and the organization's financial health.

Our platform is purpose-built for healthcare operations and not adapted from a generic CRM. That means native EHR integrations, a strictly HIPAA-compliant architecture, and AI models grounded entirely in clinical realities.

We are actively partnering with forward-thinking health systems to scale these workflows and deliver validated ROI. If you are ready to protect your schedule and recover lost revenue, we’d love to show you what EnsureCare can do for your organization.

[See EnsureCare in action](https://ensurecare.ai/book-demo)

Built with clinicians, advisors & engineers from

- Kaiser Permanente
- Stanford Medicine
- Tufts Medicine
- Google
- Amazon Web Services

FAQ

## Frequently asked questions.

Have other questions? Contact our team for detailed deployment documentation or security sheets.

### How does EnsureCare connect to our EHR?

Our platform connects using standard HL7 FHIR APIs via SMART-on-FHIR or secure integrations compatible with EHRs such as Epic, Oracle Health, MEDITECH, athenahealth and other systems.

### Does EnsureCare replace our front-desk scheduling staff?

No. EnsureCare acts as a digital teammate that handles high-volume, repetitive outreach (reminders, reschedules, waitlist promotions) so your front-desk teams can focus on in-person patient care and clinical support.

### Is CAIR HIPAA-compliant?

Absolutely. We sign Business Associate Agreements (BAAs), segment and encrypt Protected Health Information (PHI) at rest and in transit, and enforce least-privilege role scopes.

### How long does implementation take?

EnsureCare is deployed in days, and the impact can be seen in weeks. EnsureCare team coordinates with your IT & Compliance teams to connect to your existing infrastructure, requiring zero engineering lift from your practice.

### What outcomes can we expect?

Our simulations show that automating the 48-hour outreach window can recover nearly half of previously lost appointment slots without adding front-desk headcount. In your demo, we model the impact on your own patient volume and care gaps.

## Partner with EnsureCare today.

Join us for a 30-minute clinical walkthrough, and we’ll show how CAIR connects with your EHR and demonstrate exactly how many visits EnsureCare will protect.

EnsureCare

[Book a demo](https://ensurecare.ai/book-demo)

[Run your ROI numbers](https://ensurecare.ai/roi)

Buy through your cloud marketplace

- [Available in AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-y62fqi76k4iee)